Please email firstname.lastname@example.org or call and leave a message on 01620 698001.
Alternatively, please login to the Portal.
Take a look at our How to Videos to help guide you through some common support queries.
Our Customer Service Team are available 8am – 6pm. Our on call service will deal with emergencies outwith those times.
Our office is open from 8am – 6pm, Monday to Friday.
Monday – Friday, 6pm – 9pm
Saturday – Sunday, 9am – 6pm
Christmas Day, 9am – 6pm
New Year’s Day, 9am – 6pm
Lothian Broadband Networks Ltd
2nd Floor Poldrate Granary
Haddington, EH41 4DA
Tel: 01620 698 001