The Team

Neil Armstrong

Operations Technician

He’s been in the building game all his life and is a plasterer to trade, but Neil now loves getting outdoors in the countryside with his daughter and their dog. Neil is our one-stop Operations guru. He has a practical solution to every issue and is rarely happier than when he’s on top of a roof!

Email: neil@lothian.com

Abbie Cassidy

Marketing Manager

After making the move from city life to country and a spot of home renovation, Abbie got stuck into her role as our Marketing Manager. With a background in Arts Marketing and a love of all things crafty, Abbie has developed a keen eye for which router packaging would make a good arts and crafts activity. Muddy kids and husband in tow, you will often spot her out and about East Lothian of a weekend. With a passion for both marketing and people, Abbie is the perfect person to head up our marketing team.

Email: abbie@lothian.com

Ben Ewing

Network Technician

Ben can solve a computer issue in minutes that would take you and I a couple of hours. He is our Network Technician. He configures, maintains and monitors all the technical equipment. Originally, Ben studied Interactive Media and Web Design, but now is an expert on all things tech. With a background that includes making fabulous latte art designs, Ben is an irreplaceable member of our team.

Email: ben@lothian.com

Patrick Flockhart

Chairperson

Patrick holds the role of Chairperson within a growing Lothian Broadband team. With an impressive travel resume and the ability to fluently speak French and Chinese, it’s no surprise Patrick has the knowledge and skills to see a small business like Lothian Broadband grow to its full potential. Alongside 3 dogs, guinea fowl, quails and a selection of unorthodox ducks, Patrick is a vibrant and forward-thinking member of the community and is entirely vital to the team.

Heather Hamilton

Sales & Marketing Assistant

Having just finished a degree in theatre and film, Heather came to Lothian Broadband as a Sales and Marketing Assistant. Her prowess in communication and public speaking are invaluable and her background in sales makes her perfect for the job. As she previously sold wedding bands, selling broad-band came as no hurdle! Back at home, she can be found walking her dog in the countryside, or keenly taking photos and videos.

Email: heather@lothian.com

Sally Heaphy

Graphic Designer

Realising her true calling mid-career, our graphic designer Sally is a creative mastermind. From designing new websites to adding her artistic touch to flyers, Sally is as in demand as it gets. Originating from the of Isle of Mull, Humbie is ‘city’ life in comparison. Sally ensures the essential cherry is on the top of every aspect of Lothian Broadband's Marketing cake.

Email: sally@lothian.com

Kelly Jagger

Sales Adviser

As a sales adviser, having a personal connection with your colleagues is extremely important, so Kelly is not afraid to be cheeky at times! Having worked in Australia, Belfast and France in sales, Kelly has unparalleled knowledge and certainly knows what she’s doing. As well as her job, she has two kids to keep up with, but miraculously she still has time to enjoy many social events, which she also arranges for her fellow co-workers at Lothian Broadband.

Email: kelly@lothian.com

Jamie Kelman

Operations

Jamie, our operations expert, is often found half way up a ladder sporting a pair of shorts, whatever the weather. He doesn’t hold back on his humour and when he's not cracking 'hilarious' jokes, he’s participating in a multitude of activities from cubs to rugby. A family man with a wonderfully varied employment history, Jamie is the friendly face of Lothian Broadband ensuring all customers are delighted with their new broadband. He's the man for the job, regardless of what the job might be!

Email: jamie@lothian.com

Michael McClintock

Networking Apprentice

A part-time wrestler with great taste in whisky; our apprentice Michael is a valued member of the team and the calm voice at the end of the phone with any issues.

Email: michael@lothian.com

Nic McCormick

Managing Director

Originally from New Zealand, our Managing Director has been involved with Lothian Broadband from the beginning. A team player, he picks up the tab for staff bacon rolls (every Friday at 10am if anyone else is interested). Nic is no stranger to the countryside and alongside 2 kids and Labrador, Bramble, he keeps a busy family routine. He is passionate about going the extra mile for Lothian Broadband customers and his commitment to ensuring those in rural areas receive city broadband speeds is commendable.

Email: nic@lothian.com

Norrie McKinley

Project Engineer

Norrie is usually seen running silly distances, usually to burn off the previously mentioned Friday morning bacon roll, around East Lothian accompanied by tech dog, Digby. The rest of us should take note. A keen dancer, community enthusiast and East Linton man, Norrie brings a wealth of experience to the table when it comes to seeing the network architecture through to its absolute potential.

Email: norrie@lothian.com

Liz MacIntosh

Administrator

Liz has long ensured that every customer receives great customer service, Liz is an exceptional member of our staff. Beyond her career, Liz won the “Volunteer Youth Worker of the Year Award” in 2012 - we should all probably take some notes from Liz! With a background as varied as PA/Journalist/Advertising and Editor, Liz capably takes on many roles within the team.

Email: liz@lothian.com

Julie Melville

Business Development Manager

A connoisseur of restaurants, our Business Development Manager, Julie, has a complex knowledge of building customer relations and impressive restaurant reservations. Mother of one energetic daughter, she balances a hectic family life while managing to keep a professional, outgoing and friendly manner at work. Julie has recently moved to rural Midlothian to enjoy the pleasures of countryside living. Julie is responsible for the customer experience from the moment they inquire to the moment they are installed. We'd be lost without her!

Email: julie@lothian.com

Jennifer Nicoll

Finance Director

Jen has joined the Lothian Broadband team with a wealth of strategic and operational experience, both on the West Coast and in the City. Jen is central to supporting the company’s continued growth and expansion. With her exceptional ability to efficiently get to the root of a problem and endless practical positivity, Jen keeps the team moving in the right direction.

Email: jen@lothian.com

Beatrice Santi

Finance and Administration Manager

Beatrice has made East Lothian her home having previously studied and worked in Venice in Tourism and The Arts. With a love of music, movies, a good BBQ and the elusive Scottish sunny day, Beatrice has the attention to detail and positivity to keep the Lothian Broadband cogs turning efficiently.

Email: beatrice@lothian.com

Romain Segurado

Operations Technician

With a Fine Art Degree, a Masters in Computer Animation and numerous languages up his sleeve, Romain is one of our most diversely skilled team-members. Working with Medecins Sans Frontières in conflict situations and as a 3D digital modeller for film and TV, his travels have taken him around the globe. Romain’s energy and enthusiasm bring an endless positivity to the team and when en route to various swimming pools of the area with his girls, you will see him practising his singing and maybe sneaking in a little time to fly a stunt kite!

Email: romain@lothian.com

Graham Taylor

Operations

A problem-solving telecoms expert, with a fascination for construction, Graham keeps the Operations Team moving forward. Never one to sit still, when he’s not at work, he’s either running about the beach with his kids, DJing or searching out the latest addition to his impressive vinyl collection!

Email: graham@lothian.com

David Walls

Director

With such a knowledgeable background in Politics, David’s input in the company is vital. Not a policy passes unnoticed and not a report goes unread when it’s on David’s watch. Going between school and Lothian Broadband, David switches the classroom whiteboard for conferences and keeps the team educated and clued-up!

Email: david@lothian.com